Privacy Policy

Racketscape ("we", "us") builds custom padel rackets and operates racketscape.com. Contact: info@racketscape.com.

When you use our interest / configuration forms, we may collect:

• Name, email address, and phone number
• Optional notes, racket preferences (shape, face material, frame material, foam/core), and design choices
• Reference images you upload
• Basic technical data such as IP address, browser type, and pages visited

We also use Google Analytics to understand how people use the site (pages viewed, traffic sources, and similar usage data). Google may process this on servers outside Pakistan.

We use this information to:

• Respond to consultation and configuration requests
• Design, quote, and produce custom rackets
• Communicate about your enquiry or order
• Improve our website and services
• Meet legal or accounting obligations where required

We do not sell your personal information. We may share it with service providers who help us run the site or deliver email (for example hosting and mailbox providers), only as needed to provide our services, or if the law requires disclosure.

We keep enquiry and configuration data for as long as needed to handle your request and for a reasonable period afterward for follow-up, records, and legal requirements. You may ask us to delete your data where applicable.

You may request access, correction, or deletion of personal information we hold about you, or ask us to stop marketing contact, by emailing info@racketscape.com.

We take reasonable steps to protect information we receive. No method of transmission or storage is completely secure; please use strong unique passwords for any accounts you control.

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.